Posted on March 18, 2015
Forest Park, a gated community in Naples, has selected Florida-based telecommunications company, Litestream, to provide Internet, cable television and voice services to the community. Infrastructure work will begin in the community this summer and residents will begin being connected to the new services in August and September. Litestream’s excellence in customer care, competitive pricing, appealing channel line up of standard and HD programming, service package choices and proprietary installation techniques are winning over gated-community residents and decision-makers across Lee and Collier counties.
Forest Park is a community of 318 single-family homes offering a beautiful clubhouse with billiard room, fitness center, library and a heated pool. Just beyond the gate, residents can easily walk to the nearby community park that offers a vast fitness center; aquatic facility; boat ramp; four tennis courts; racquetball and basketball courts; two softball fields; soccer/football fields; playground; and paved fitness trail.
“We are delighted to be partnering with Forest Park to provide high quality video, Internet and phone services to the residents of the community,” said Gerard Sola, Vice President of Statewide Sales and Operations. “We look forward to providing them with exceptional customer service throughout the entire process.”
At Litestream, satisfying both community residents and Board leadership is a central focus. The company developed its “White Glove” construction and transition process to ensure a successful community conversion every time. The process includes consistent and clear communications with every resident, the community’s Board of Directors and with property management. The company communicates through letters, emails, newsletters, community channels and signs indicating areas of construction and Litestream management is on the jobsite every day to guarantee the highest quality control.
Litestream’s state-of-the-art signal distribution center, located in Naples, receives television programming for more than 300 digital channels and transmits them to Litestream customers throughout Florida over a cutting-edge fiber-optic network, allowing the company to serve communities statewide. The network operations center allows the company to monitor all systems and subscribers’ equipment; provide alerts and proactive warnings; and manage the systems at peak performance, without disruptions. Litestream partners with the HOA board and managers to provide complimentary community and security channels; cable TV and Internet services to the clubhouse; and security-monitoring camera links for gates and pools.
Since 1999, Litestream has been committed to understanding the needs of customers and exceeding their expectations, while providing a complete line of value-added services. Since its inception, Litestream has grown to become a leading provider of high definition (HD) video, high-speed Internet, and digital phone services to private and gated communities in Florida.
The Litestream management team has extensive experience in working with HOAs and their residents to deliver exceptional broadband services and customer care tailored to the needs of the community. For more information, call 239-249-3327 or visit www.Litestream.net.