Posted on March 13, 2014
Litestream, a statewide provider of telecommunications services, has begun construction on their newest community partner in Naples, Forest Park. The gated community includes 318 single-family homes and attached villas beautifully built in over 100 acres of pinewoods and offers an extensive clubhouse with billiard room, fitness center, library and heated pool. Litestream is building a state-of-the art broadband telecommunications system with fiber optic delivery throughout the community to bring Forest Park residents a wide array of high definition cable television, high speed Internet and high quality telephone services. Connection of services begins next month.
Community members formed a committee to look at alternatives to their current provider. After a thorough selection process, Litestream was chosen for the project. Ken Teebagy, Chair for the Cable Committee, Forest Park, said the group was impressed with Litestream’s direct and professional communications, as well as their dedication to customer service. “Litestream was the most organized, professional team and the best fit for our community. The package offered was great and an ideal value for our community. The team was extremely courteous and professional along with well-managed and on schedule. It has been a pleasure to work with Litestream.”
Customer satisfaction of both residents and Board leadership in communities is the central focus of the company. Litestream developed its “White Glove” construction and transition process to ensure a successful community conversion every time. The process includes consistent and clear communications with every resident, the community Board of Directors and with property management. The company communicates through letters, emails, newsletters, community channels and signs indicating areas of construction and Litestream management is on the jobsite every day to guarantee the highest quality control.
Litestream’s state-of-the-art signal receiving and processing center, located in Naples, receives television programming for more than 300 digital channels and distributes them to Litestream customers throughout Florida over a fiber optic network, allowing the company to serve communities statewide. The network operations center allows the company to monitor all systems and subscribers’ equipment; provide alerts and proactive warnings; and manage the systems at peak performance, without disruptions. Litestream partners with the HOA board and managers to provide complimentary community and security channels; cable TV and Internet services to the clubhouse; and security monitoring camera links for gates and pools.
For over a decade, Litestream has been committed to understanding the needs of customers and exceeding their expectations, while providing a complete line of value-added services. Since its inception, Litestream has grown to become a leading provider of high definition (HD) video, high-speed Internet, and digital phone services to private and gated communities in Florida. The Litestream management team has extensive experience in working with HOAs and their residents to deliver exceptional broadband services and customer care tailored to the needs of each community. For more information, call 239-249-3327 or visit www.Litestream.net.