Posted on March 2, 2015
Le Ciel Venetian Tower, located on Gulf Shore Boulevard, in Naples, selected Litestream, a Florida-based telecommunications company, via a unanimous vote of the board of directors, to provide Internet, cable television and voice services to the community. Construction is currently underway and is scheduled for a May 1 completion. Residents will begin being connected to the services in early April.
“We’re excited to partner with this prestigious community,” said Vice President of Statewide Sales and Operations, Gerard Sola. “It is an honor to have been selected as their new service provider. We are looking forward to providing the highest quality video, Internet and phone services to the residents in their community.”
At Litestream, customer satisfaction of both community residents and Board leadership is the central focus. The company developed its “White Glove” construction and transition process to ensure a successful community conversion every time. The process includes consistent and clear communications with every resident, the community’s Board of Directors and with property management. The company communicates through letters, emails, newsletters, community channels and signs indicating areas of construction and Litestream management is on the jobsite every day to guarantee the highest quality control.
Litestream’s state-of-the-art signal receiving and processing center, located in Naples, receives television programming for more than 300 digital channels and distributes them to Litestream customers throughout Florida over a fiber optic network, allowing the company to serve communities statewide. The network operations center allows the company to monitor all systems and subscribers’ equipment; provide alerts and proactive warnings; and manage the systems at peak performance, without disruptions. Litestream partners with the HOA board and managers to provide complimentary community and security channels; cable TV and Internet services to the clubhouse; and security monitoring camera links for gates and pools.
Since 1999, Litestream has been committed to understanding the needs of customers and exceeding their expectations, while providing a complete line of value-added services. Since its inception, Litestream has grown to become a leading provider of high definition (HD) video, high-speed Internet, and digital phone services to private and gated communities in Florida.
The Litestream management team has extensive experience in working with HOAs and their residents to deliver exceptional broadband services and customer care tailored to the needs of the community. For more information, call 239-249-3327 or visit www.Litestream.net.