Posted on May 7, 2014
Litestream, a Florida-based telecommunications company, has begun infrastructure work at Sterling Oaks, a full service tennis and clubhouse community in Naples. Litestream is building a state-of-the art broadband telecommunications system with fiber optic delivery throughout the neighborhood to bring the community and its residents an array of basic cable television channels—most in high definition, Internet and telephone services.
Customer satisfaction of both residents and Board leadership in communities is the central focus of the company. Litestream’s White Glove construction process has been developed from many successful community conversions and includes consistent and clear communications with every resident, with the community Board of Directors and with property management. Litestream communicates through letters, emails, newsletters, community channels and signs indicating areas of construction. Litestream management is on the jobsite every day to ensure the highest quality control. Litestream respects the community and residents will never find a trench left open overnight, construction debris or machinery.
Sterling Oaks formed a committee early last year to look at alternatives to their current provider and, after a lengthy selection process, chose Litestream for the project. Litestream works with communities and associations to design, build and deliver a newly-built, modern system throughout the community, replacing the older infrastructure currently in the ground. This new broadband infrastructure utilizes fiber optics installed throughout the community, which ensures higher quality signals and is not burdened by the repairs and weathering inevitably accompanying an original system that has been in the ground for many years.
Litestream’s state-of-the-art signal receiving and processing center, located in Naples, receives television programming for over 300 digital channels and distributes them to Litestream customers throughout Florida over a fiber optic network, allowing the company to serve communities statewide. The network operations center also allows the company to monitor all systems and subscribers’ equipment; provide alerts and proactive warnings; and manage the systems at peak performance, without disruptions. Technicians are assigned to each community, giving residents peace of mind with staff they come to know and trust. Litestream partners with the HOA board and managers to provide complimentary community and security channels; cable TV and Internet services to the clubhouse; and security monitoring camera links for gates and pools.
Litestream is the brand name of Litestream Holdings, LLC, organized in 2004 with headquarters in West Palm Beach, Florida. Litestream is focused on the replacement of existing cable infrastructure within gated communities statewide. Its management team collectively has over 130 years of cable industry experience, including all phases from construction to customer service. For more information, call 239-249-3327.